MF Evaluation of HD - Charts
Index
Evaluation
1 Poor
2 Fair
3 Satisfactory
4 Good
5 Excellent
Importance: 1 - Unimportant, 2 - Important, 3 - Very Important. The average value of “Importance” will appear in the graph windows only where the “Importance” was part of the question.
Priority: A calculated value, between 1 and 7, reflecting the priority of the subject. Calculated as: Priority = Importance - Evaluation + 5. The importance goes up when the importance is high and the satisfaction is low.
Business Development
Cooperation and Support from your Account Manager
Replies:
46
Importance:
2.86
Priority:
3.29
0
0%
1
2%
2
4%
13
28%
30
65%
Average 4.57
Cooperation and Support from NC (If Applicable)
Replies:
14
Importance:
2.54
Priority:
3.33
0
0%
2
14%
0
0%
5
36%
7
50%
Average 4.21
Availability of New Products within expected timeframe
Replies:
44
Importance:
2.43
Priority:
3.93
4
9%
2
5%
14
32%
16
36%
8
18%
Average 3.5
Infoman
HDEE Infoman
Replies:
45
Importance:
2.73
Priority:
4.2
3
7%
6
13%
8
18%
20
44%
8
18%
Average 3.53
Infoman support
Replies:
44
Importance:
2.62
Priority:
3.78
0
0%
5
11%
9
20%
18
41%
12
27%
Average 3.84
Response time to Iifoman queries
Replies:
38
Importance:
2.45
Priority:
3.42
0
0%
3
8%
7
18%
14
37%
14
37%
Average 4.03
HDEE Portal - availability of information
Replies:
45
Importance:
2.78
Priority:
3.85
1
2%
4
9%
8
18%
16
36%
16
36%
Average 3.93
Training
Latest version of the MF Guidelines
Replies:
43
Importance:
2.38
Priority:
3.24
0
0%
0
0%
4
9%
29
67%
10
23%
Average 4.14
Latest version of the LCF Guidelines
Replies:
45
Importance:
2.42
Priority:
3.35
0
0%
0
0%
6
13%
30
67%
9
20%
Average 4.07
Latest version of Business Plan Templates on Portal
Replies:
42
Importance:
2.45
Priority:
3.74
0
0%
3
7%
13
31%
19
45%
7
17%
Average 3.71
MF Business Training (if taken in the last year)
Replies:
11
Importance:
2.55
Priority:
3.28
0
0%
0
0%
1
9%
6
55%
4
36%
Average 4.27
Do you feel you need a refresher BT?
Replies:
43
7
16%
Yes
36
84%
No
Online Webinars (Technical and Quality)
Replies:
42
Importance:
2.42
Priority:
3.59
0
0%
2
5%
8
19%
27
64%
5
12%
Average 3.83
Do you find webinars an effective tool?
Replies:
43
42
98%
Yes
1
2%
No
Current LCF Training
Replies:
35
Importance:
2.7
Priority:
3.76
0
0%
1
3%
4
11%
26
74%
4
11%
Average 3.94
Newsletters
News You Can Use
Replies:
45
Importance:
2.36
Priority:
3.03
0
0%
1
2%
2
4%
23
51%
19
42%
Average 4.33
MF Newsletter
Replies:
44
Importance:
2.33
Priority:
3.17
0
0%
2
5%
3
7%
25
57%
14
32%
Average 4.16
SN Newsletter
Replies:
25
Importance:
2
Priority:
2.92
0
0%
0
0%
4
16%
15
60%
6
24%
Average 4.08
Franchise Focus franchisee newsletter)
Replies:
38
Importance:
2.32
Priority:
3.35
0
0%
3
8%
6
16%
18
47%
11
29%
Average 3.97
Teacher Forum
Replies:
43
Importance:
2.65
Priority:
3.35
0
0%
0
0%
5
12%
20
47%
18
42%
Average 4.3
Steering Commitees
Are you a Steering Committee Member?
Replies:
43
7
16%
Yes
36
84%
No
Do you feel steering committees are important and effective ?
Replies:
39
33
85%
Yes
6
15%
No
Marketing
Websites
HDEE website (www.helendoron.com)
Replies:
46
Importance:
2.82
Priority:
3.82
0
0%
1
2%
8
17%
27
59%
10
22%
Average 4
Didi and Polly website (www.didiandpolly.com)
Replies:
43
Importance:
2.62
Priority:
3.46
0
0%
1
2%
5
12%
23
53%
14
33%
Average 4.16
Super Nature website (www.supernature1.com)
Replies:
29
Importance:
2.43
Priority:
3.46
0
0%
0
0%
8
28%
14
48%
7
24%
Average 3.97
HDEG Website ( www.HelenDoronGroup.com)
Replies:
40
Importance:
2.47
Priority:
3.32
0
0%
0
0%
4
10%
26
65%
10
25%
Average 4.15
LCF Website Template
Replies:
39
Importance:
2.76
Priority:
3.97
1
3%
1
3%
9
23%
22
56%
6
15%
Average 3.79
Kangi Club Website
Replies:
44
Importance:
2.58
Priority:
3.44
0
0%
3
7%
4
9%
21
48%
16
36%
Average 4.14
Satisfaction with leads from National Website
Replies:
38
Importance:
2.68
Priority:
4.05
3
8%
1
3%
9
24%
19
50%
6
16%
Average 3.63
Image Videos
HDEE Image Video - Parent / Teacher
Replies:
44
Importance:
2.44
Priority:
3.35
0
0%
2
5%
4
9%
26
59%
12
27%
Average 4.09
HDEE Image Video - Franchisee
Replies:
43
Importance:
2.41
Priority:
3.34
0
0%
2
5%
4
9%
26
60%
11
26%
Average 4.07
HDEE Image Video - Exhibition
Replies:
40
Importance:
2.27
Priority:
3.37
0
0%
1
3%
10
25%
21
53%
8
20%
Average 3.9
Polly The Collie Image Video
Replies:
43
Importance:
2.43
Priority:
3.13
0
0%
1
2%
3
7%
21
49%
18
42%
Average 4.3
Super Nature Image Video
Replies:
29
Importance:
2.29
Priority:
3.12
0
0%
1
3%
4
14%
13
45%
11
38%
Average 4.17
Promotional Items on the Portal
Graphic Templates
Replies:
44
Importance:
2.78
Priority:
3.94
1
2%
1
2%
9
20%
26
59%
7
16%
Average 3.84
New Photos
Replies:
45
Importance:
2.75
Priority:
4.04
1
2%
5
11%
9
20%
21
47%
9
20%
Average 3.71
Do you find the marketing section in the Portal sufficient?
Replies:
44
30
68%
Yes
14
32%
No
Pedagogic
TTCs and Seminars General
TTC 1: EFI, MEFI, EFAC, FEFAC
Replies:
42
0
0%
0
0%
2
5%
15
36%
25
60%
Average 4.55
TTC 2: Botty, PWW, PWT
Replies:
7
0
0%
0
0%
1
14%
3
43%
3
43%
Average 4.29
BBS Seminar
Replies:
37
0
0%
0
0%
1
3%
14
38%
22
59%
Average 4.57
MEFAC Seminar
Replies:
39
0
0%
2
5%
0
0%
19
49%
18
46%
Average 4.36
Botty the Robot Seminar
Replies:
27
0
0%
1
4%
3
11%
13
48%
10
37%
Average 4.19
Play On Seminar
Replies:
32
0
0%
1
3%
2
6%
15
47%
14
44%
Average 4.31
Paul Ward's World Seminar
Replies:
29
0
0%
1
3%
1
3%
17
59%
10
34%
Average 4.24
Paul Ward and the Treasure Seminar
Replies:
21
0
0%
0
0%
2
10%
9
43%
10
48%
Average 4.38
Storytelling Seminar
Replies:
13
0
0%
0
0%
0
0%
5
38%
8
62%
Average 4.62
Phonics and Grammar Seminar
Replies:
14
0
0%
0
0%
1
7%
4
29%
9
64%
Average 4.57
I am the World Holiday Course Seminar
Replies:
29
1
3%
3
10%
1
3%
16
55%
8
28%
Average 3.93
English through Drama Holiday Course Seminar
Replies:
21
1
5%
2
10%
0
0%
7
33%
11
52%
Average 4.19
Song Seminar
Replies:
8
0
0%
0
0%
0
0%
4
50%
4
50%
Average 4.5
Advanced Teaching Techniques for EFI Seminar
Replies:
9
0
0%
0
0%
1
11%
2
22%
6
67%
Average 4.56
Advanced Teaching Techniques for EFAC Seminar
Replies:
11
0
0%
0
0%
1
9%
1
9%
9
82%
Average 4.73
Advanced Teaching Techniques for MEFAC Seminar
Replies:
6
0
0%
0
0%
0
0%
1
17%
5
83%
Average 4.83
PTC Red Seminar
Replies:
30
0
0%
0
0%
0
0%
17
57%
13
43%
Average 4.43
PTC Blue Seminar
Replies:
22
0
0%
0
0%
0
0%
15
68%
7
32%
Average 4.32
Didi the Dragon Yellow Seminar
Replies:
16
0
0%
0
0%
0
0%
9
56%
7
44%
Average 4.44
PTC - Didi TTC (for non-HDEE teachers)
Replies:
5
0
0%
0
0%
0
0%
2
40%
3
60%
Average 4.6
Super-Nature TTC Level 1 (2 days)
Replies:
6
0
0%
0
0%
0
0%
3
50%
3
50%
Average 4.5
Super-Nature TTC Level 2 (1 day)
Replies:
5
0
0%
0
0%
0
0%
2
40%
3
60%
Average 4.6
Super-Nature DVD Training
Replies:
15
1
7%
1
7%
4
27%
6
40%
3
20%
Average 3.6
Discipline Workshop
Replies:
10
0
0%
0
0%
2
20%
3
30%
5
50%
Average 4.3
General Satisfaction with TT
Replies:
39
0
0%
1
3%
0
0%
17
44%
21
54%
Average 4.49
Online MF Feedback Form - TT Training (on Portal)
Replies:
37
0
0%
0
0%
1
3%
23
62%
13
35%
Average 4.32
Timely distribution of Teaching Certificates
Replies:
41
5
12%
7
17%
9
22%
15
37%
5
12%
Average 3.2
Courses & Workbooks
BBS
Replies:
40
0
0%
0
0%
1
3%
12
30%
27
68%
Average 4.65
EFI
Replies:
41
1
2%
3
7%
5
12%
12
29%
20
49%
Average 4.15
MEFI
Replies:
40
1
3%
1
3%
2
5%
13
33%
23
58%
Average 4.4
FEFAC
Replies:
39
0
0%
2
5%
4
10%
15
38%
18
46%
Average 4.26
EFAC
Replies:
41
0
0%
0
0%
2
5%
16
39%
23
56%
Average 4.51
EFAC Workbook
Replies:
39
1
3%
0
0%
3
8%
19
49%
16
41%
Average 4.26
I Can Read & Write English
Replies:
32
1
3%
1
3%
8
25%
13
41%
9
28%
Average 3.88
MEFAC
Replies:
39
0
0%
0
0%
0
0%
17
44%
22
56%
Average 4.56
MEFAC Workbook
Replies:
39
1
3%
0
0%
1
3%
18
46%
19
49%
Average 4.38
Botty the Robot
Replies:
31
2
6%
2
6%
6
19%
13
42%
8
26%
Average 3.74
Play On
Replies:
35
0
0%
0
0%
3
9%
15
43%
17
49%
Average 4.4
Play On Workbook
Replies:
33
1
3%
0
0%
1
3%
19
58%
12
36%
Average 4.24
Paul Ward's World
Replies:
29
0
0%
0
0%
2
7%
12
41%
15
52%
Average 4.45
Paul Ward and the Treasure
Replies:
26
0
0%
0
0%
1
4%
17
65%
8
31%
Average 4.27
Paul Ward and the Treasure Grammar and Reading Practice Workbook
Replies:
25
0
0%
0
0%
0
0%
11
44%
14
56%
Average 4.56
I am the World Holiday Course
Replies:
28
0
0%
1
4%
3
11%
15
54%
9
32%
Average 4.14
English through Drama Holiday Course
Replies:
23
0
0%
0
0%
1
4%
7
30%
15
65%
Average 4.61
English through Drama School Year Course
Replies:
16
0
0%
0
0%
1
6%
6
38%
9
56%
Average 4.5
PTC Red
Replies:
33
0
0%
0
0%
0
0%
12
36%
21
64%
Average 4.64
PTC Blue
Replies:
26
0
0%
0
0%
0
0%
10
38%
16
62%
Average 4.62
Didi the Dragon Yellow
Replies:
27
0
0%
0
0%
0
0%
6
22%
21
78%
Average 4.78
Super-Nature 1
Replies:
19
0
0%
0
0%
2
11%
6
32%
11
58%
Average 4.47
Super-Nature 2
Replies:
15
0
0%
0
0%
1
7%
3
20%
11
73%
Average 4.67
Super-Nature 2 Reading and Writing Workbook with Phonics
Replies:
13
0
0%
0
0%
2
15%
1
8%
10
77%
Average 4.62
Birthday Sets
Replies:
23
3
13%
3
13%
5
22%
9
39%
3
13%
Average 3.26
General Satisfaction with Pedagogic Content
Replies:
41
0
0%
0
0%
0
0%
19
46%
22
54%
Average 4.54
Materials - Quality Assurance
CDs
Replies:
43
3
7%
1
2%
5
12%
23
53%
11
26%
Average 3.88
Student Books
Replies:
43
0
0%
1
2%
3
7%
22
51%
17
40%
Average 4.28
Teacher Guides
Replies:
43
2
5%
0
0%
5
12%
15
35%
21
49%
Average 4.23
Satchels
Replies:
42
0
0%
1
2%
13
31%
15
36%
13
31%
Average 3.95
Orders & Shipments
Response time to Orders
Replies:
43
0
0%
0
0%
3
7%
11
26%
29
67%
Average 4.6
Accurate deliveries
Replies:
43
0
0%
2
5%
4
9%
10
23%
27
63%
Average 4.44
Response to a Non-Compliance
Replies:
35
1
3%
0
0%
5
14%
12
34%
17
49%
Average 4.26
General Customer Support
Replies:
43
0
0%
0
0%
2
5%
16
37%
25
58%
Average 4.53
Miscellaneous
Profitability as MF
Replies:
41
6
15%
12
29%
7
17%
14
34%
2
5%
Average 2.85
Is HDEE your sole business?
Replies:
46
35
76%
Yes
11
24%
No
Have you achieved Minimum Student Goals?
Replies:
44
20
45%
Yes
24
55%
No
According to the student numbers achieved, does the profitability correspond to the EI&E?
Replies:
36
24
67%
Yes
12
33%
No
The way I feel today about my business:
Replies:
43 1. Pessimistic
0
0%
1
2. Worried
2
5%
2
3. Disappointed
1
2%
3
4. OK
9
21%
4
5. Quite Optimistic
19
44%
5
6. Extremely Optimistic
7
16%
6
7. Excited
5
12%
7
Average 5
Number of years experience as an HDEE MF
Replies:
41
9
22%
1
9
22%
2
4
10%
3
2
5%
4
4
10%
5
4
10%
6
4
10%
7
1
2%
8
0
0%
9
1
2%
10
3
7%
11
0
0%
12
0
0%
13
0
0%
14
Average 3.71 years
Would you recommend this franchise to a friend?
Replies:
41
39
95%
Yes
2
5%
No
Considering your experience, would you purchase this franchise again today?
Replies:
39
38
97%
Yes
1
3%
No